Returns & Exchanges

WHAT IS OUR RETURNS POLICY?

We accept exchanges to store credit - items must be in new condition in original packaging. Simply initiate a return through our Customer Care team. Return shipping is at customer expense. You have 10 days from arrival date to exchange for store credit. Sale items are not eligible for return. For sanitary reasons please try on swimwear over your underwear - we do not accept exchanges that are worn or are soiled/stained.

HOW SOON WILL I GET MY STORE CREDIT?

You’ll receive your store credit via email within 7-14 business days after your return has been received.

WHAT ITEMS ARE EXCHANGEABLE AND NON-EXCHANGEABLE?

Items within 10 days of their arrival date that are full priced items in new condition can be returned for an exchange to store credit. Item must be undamaged, unworn, unwashed with tags attached and in original packaging.

All items on sale and cannot be returned for an exchange to store credit. Items that have been worn or are soiled/stained are non-exchangeable.

If you have any questions about sizing, fit or fabric please contact our Customer Care team.

WHAT TO DO IF YOU EXPERIENCE ISSUES WITH YOUR ITEMS?

We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Please contact our Customer Care team. Items suspected of being faulty must be returned via our normal returns process, for inspection by our quality control team.

WHAT HAPPENS IF A RETURN IS REJECTED BY OUR RETURNS TEAM?

Any items received that are not in new condition in original packaging or have stains/soiling will be immediately shipped back to you from our returns warehouse. We are unable to issue store credits on these items for sanitary reasons. Shipping costs will be covered by deducting from store credit.