Shipping & Delivery
WHAT SHIPPING METHODS DO YOU OFFER?
UPS Standard (4-6 business days) Hawaii, Puerto Rico, Alaska anticipate delays
UPS Expedited (2-3 business days)
WHEN WILL MY ORDER SHIP AND HOW LONG WILL IT TAKE TO ARRIVE?
Please allow 1-2 business days for dispatch. Simply click on the link emailed at the point of dispatch to track your order. Refer to the shipping method chosen for arrival time and note transit times are measured at the point of dispatch and weekends are not business days.
DUTIES AND TAXES
Parcels are shipped locally within the USA, meaning no customs duties are incurred for orders.
Taxes will be calculated separately at checkout.
IF A PARCEL IS REJECTED/UNDELIVERABLE ON ARRIVAL WHAT WILL THE PROCESS BE?
In the event a parcel is not claimed or is rejected/refused by the receiver or is undeliverable for any reason - UPS or the relevant carrier will return this parcel to Macarenia Swimwear. Consequently there will be a fee deducted from your store credit to cover return shipping due to your refusal. This is non-negotiable.
CAN I CHANGE MY ORDER OR ADDRESS?
Please contact the team quickly if you have a request – this may not be possible to change.
MY PARCEL IS LOST OR TAKING LONGER THAN THE ESTIMATED DELIVERY TIME, WHAT SHOULD I DO?
Delays may occur rarely - these are outside of Macarenia’s Swimwear control and responsibility. Please reach out to the shipping carrier initially with your tracking number before reaching out to our team.